Once a user has self registered within the tool, the system administrator must then confirm their login before they are able to access records that belong to their organisation.
*Note - this includes records that they have created, assigned to their organisation. Because the user has not yet been assigned an organisation, they will not be able to see any records.
To complete the registration of an unconfirmed user, follow the steps below:
Process Step | Screen | |
|---|---|---|
1 | Click on the “cog” to navigate to the administration screen |  |
2 | Select Users from the left hand menu and check to see if there are any users only listed in brackets, with no prefix (as shown) |  |