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*Note - this includes records that they have created, assigned to their organisation. Because the user has not yet been assigned an organisation, they will not be able to see any records.
An un-confirmed user will appear in the administration interface as shown below:To complete the registration of an unconfirmed user, follow the steps below:
Process Step | Screen | |
|---|---|---|
1 | Click on the “cog” to navigate to the administration screen |  |
2 | Select Users from the left hand menu and check to see if there are any users only listed in brackets, with no prefix (as shown) |  |